“After years of feeling neglected and ripped off as a leaseholder, I decided to launch a new kind of block management agency – one that puts the interests of residents first. Using my experience as a management consultant and Cambridge graduate, I have founded the company I always wished I could find to manage my own property.
Your home should be a sanctuary, but worries about repairs, maintenance and major works can cast a shadow over it. I believe passionately that residents should always feel listened to by their managing agent, and have a say in decisions made regarding their property.
That’s what Foxbrush is all about – giving control back to flat owners. Responsiveness, transparency, and resident engagement are at the heart of everything we do.”
Our Promises To You
We pride ourselves on transparent communication and ethical decision-making to ensure the well-being and satisfaction of all residents. With a focus on collaboration and continuous improvement, our three promises demonstrate our commitment to elevating the standards of leasehold management.
24 HOUR RESPONSE TIME
We are the only firm which guarantees that we will always respond to you within 24 hours when you raise repair or maintenance requests for your building. We welcome your feedback and questions, and are never hard to get a hold of.
MEANINGFUL ACTION
When taking on your building, we promise that we will take real action on the priorities and projects that matter to you within the first three months. And unlike many of our peers, we actually resolve fire, health & safety concerns rather than just commissioning endless expensive risk assessments.
CUSTOMER FIRST, ALWAYS
Our team members are always happy to explain decisions they make and consult with you so you are never kept in the dark. We regularly tender for contracts to make sure you receive the best quality and best value services. We are also the only managing agent in the UK with a diversity, equity & inclusion statement for our clients because we believe everyone has the right to feel safe and respected in their own home.
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Edward Williams of Foxbrush Property is a tower of strength when protecting your interests from incompetent Managing Agents.
Director - Carlyle Consultants
Our Team
Working with us means you will receive a personalised and attentive service from an agent who has in depth knowledge of your building. All of our operations are covered by extensive business continuity plans, ensuring uninterrupted and seamless cover . We can work with your existing out of hours service provider for evenings, weekends and bank holidays or include this service as part of our management contract, as you prefer.
Our Network
We work with some of the most skilled craftsmen and tradespeople in London, from carpenters and decorators to plumbers, electricians and construction professionals. Unlike the typical managing agent, we are well versed in the specific needs of historic buildings and also have close relationships with local historians, heritage consultants, interior designers, materials experts, and heraldic specialists.
At Foxbrush, client satisfaction is paramount. We engage closely with you to understand your requirements and then handpick the most suitable professionals for the job at hand, all while maintaining a keen eye on value for money. Trust us to connect you with the right talent for your project, every time.
